General Safety Guidelines
After months of preparation, we are so excited to welcome you back to Rivers Casino. The health and safety of our guests and Team Members is of the utmost importance. Please take a few moments to review the steps we have taken to provide you with a cleaner and safer experience.
Guests and Team Members
All Rivers Casino guests and Team Members will be asked to go through a daily health screening before entering.
All guests and Team Members will be required to wear a mask or face covering (unless actively eating or drinking) in accordance with state health guidelines and following Illinois Gaming Board mandate.
We are enhancing our cleaning procedures, particularly in high-touch areas, by supplementing our existing Cleaners with additional Team Members to create our Rivers Clean Team, who you will see in brightly colored yellow shirts.
You will notice plexiglass dividers in multiple locations such as our Cage, Sportsbook, Rush Rewards, etc. and other social distancing messaging throughout the building. Please do your part to maintain a safe distance from other guests and Rivers Casino Team Members.
Look for newly placed hand sanitizer and disinfectant wipe dispensers across the casino floor.
You will notice a few changes on the slot floor such as the following:
- We've removed several chairs from the floor and have strategically powered down some slot machines to allow for greater social distancing;
- We are installing plexiglass dividers at various location to allow all slot machines to remain available for play on those particular slot banks; and
- We have expanded the High Limit Slot Area to provide both greater social distancing and greater overall comfort while playing your favorite games.
As has been the case at the majority of casinos which have opened, we will be limiting table game participation to three players per table and/or side of the table.
We will also be installing plexiglass dividers between dealers and players at some of our table games.
Hand sanitizer will be available at every single table game.
Chips, tables, and chairs will be cleaned and disinfected frequently.
Food and Beverage
Flipt is ready to serve you with your traditional dining experience.
Mian’s menu will be available for takeout options.
Coffee Spot is still proudly serving Starbucks as well as your favorite grab and go items.
Lotus and BetRivers are ready to serve your favorite drinks.
Casino Floor Beverage service is also available.
Canopy Buffet and Hugo’s will remain closed at this time. Please check back for updates.
Valet parking and scooter rentals are currently unavailable.
Please see Security for wheelchair use.