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General Safety Guidelines

General Safety Guidelines

Rivers Casino has been proud to offer our team members a safe place to  work and our guests a safe place to play since reopening on July 1.  In accordance with the Illinois Gaming Board and the Illinois Department of Public Health, Rivers Casino is required to temporarily close beginning at 11:00PM on November 19, 2020. 

Please continue to check back for further updates. We look forward to seeing you soon. 

Health and Safety Measures

All Rivers Casino guests and team members are asked to go through a daily health screening before entering.

All guests and team members are also required to wear a mask or face covering (unless actively eating or drinking.)

We've instituted a rigorous cleaning schedule and have dedicated more staff to keeping Rivers spotless and safe.  You will notice the Rivers Clean team throughout the casino sanitizing high-touch areas 

You will notice plexiglass dividers in multiple locations such as our Cashier, Sportsbook and Rush Rewards.  Please do your part to maintain a safe distance from other guests and Rivers Casino team members whenever possible.

Keeping your hands and surfaces clean is important to us. Look for a newly placed hand sanitizer and disinfectant wipe dispenser across the casino floor. Rivers Casino has partnered with AirPHX to install a state-of-the-art air filtration system to continuously disinfect the air you breathe and surfaces you touch. AirPHX systems kill over 95% of bacteria and viruses giving you an even safer place to play.

Additional Info

Valet parking and scooter rentals are currently unavailable.

Please see Security for wheelchair use. 

Slots

We've removed a number of chairs from the floor and have strategically powered down some slot machines to allow for greater social distancing.

Plexiglass dividers have been placed at various location to allow all slot machines to allow for safer play

We have also expanded the High Limit Slot Area to provide both greater social distancing and greater overall comfort while playing your favorite games. In addition, we've added the area's first outdoor slots.  Located within High Limits, this open-air gaming area offers another way to win. 

Table Games

We have limited the number of table games players to three people per table and/or side of the table.   

We have also installed plexiglass dividers between dealers and players at some of our table games.

Hand sanitizer is available at every single table game.

Chips, tables, and chairs are cleaned and disinfected frequently.

Food & Beverage

Hugo’s Frog Bar & Chop House is ready to serve you.  Enjoy dining on the heated patio. Carry out is also available.  

The Marketplace is the newest dining option at Rivers Casino and is available to take home.

Take home the flavors of Flipt, as your favorite burgers, shakes and homemade fries are now available to be enjoyed at home.

Enjoy the authentic Asian cuisine from Mian’s menu, which is available for takeout.

BetRivers Sportsbook has Chicagoland's hottest action.  Catch the action of every game while enjoying each week’s dining specials from the heated patio.  Carryout is also available. 

Lotus, casino bars and casino floor beverage service is not available at this time.

General Safety Guidelines

Please take a minute to familiarize yourself with our new Rivers Clean initiative.

Table Games Safety Photos

Game Safer at Rivers

Slot Safety Photos

Game Safer at Rivers

Food and Beverage Safety Photos

Game Safer at Rivers