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Responsible Gaming

Responsible Gaming

Rivers Casino is committed to make responsible gaming a priority and takes this issue very seriously.

While many are able to gamble responsibly, there is a small portion of the population who can develop a serious, sometimes uncontrollable gambling problem. This can affect persons of any age, income, gender or race at any time.

To protect them and others affected by their behavior, Rivers Casino established a set of policies and guidelines which deal with issues such as underage gambling, problem gambling, responsible marketing, and improper use or abuse of alcohol.

Rivers Casino employs a number or approaches to promote responsible gaming including:

  • Employee education and training programs
  • Self-exclusion policies
  • Detailed written procedures to identify and manage these issues
  • Use of outside experts
  • Customer and employee education and awareness
  • Self-restrictions for check cashing, credit and mail/promotional offers
  • Monitoring and measuring compliance with results of these programs

Please gamble responsibly.

Gambling problem? Call 1-800-GAMBLER.

For more information about the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program, please click here.