Rush Street Gaming is committed to make responsible gaming a priority and takes this issue very seriously. While many are able to gamble responsibly, there is a small portion of the population who can develop a serious, sometimes uncontrollable gambling problem. This can affect persons of any age, income, gender or race at any time.
To protect them and others affected by their behavior, Rivers Casino established a set of policies and guidelines which deal with issues such as underage gambling, problem gambling, responsible marketing, and improper use or abuse of alcohol.
Rush Street Gaming employs a number or approaches to promote responsible gaming including:
- Employee education and training programs
- Self-exclusion policies
- Detailed written procedures to identify and manage these issues
- Use of outside experts
- Customer and employee education and awareness
- Self-restrictions for check cashing, credit and mail/promotional offers
- Monitoring and measuring compliance with results of these programs
To voluntarily exclude from New York State gaming facilities, including casinos, horse racing, off-track betting, video lottery gaming and interactive fantasy sports activities in New York State pursuant to sections 4044.2, 4123.2, 4411.2 and 5117.6 and part 5326 of Title 9 of the Official Compilation of Codes, Rules and Regulations of the State of New York and New York Racing, Pari-Mutuel Wagering and Breeding Law section 1404(1)(d):
Please complete the form:
New York State Voluntary Self-Exclusion Form
The notarized form, with photograph as per instructions, should be mailed to:
Rivers Casino & Resort Schenectady
1 Rush Street
Schenectady, New York 12305
Individuals may also self-exclude at licensed gaming facilities across the state. Please gamble responsibly.
GAMBLING PROBLEM? CALL 877-8-HOPENY OR TEXT HOPENY (467369)
New York State Problem Gambling Resource Centers https://nyproblemgamblinghelp.org/