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Responsible Gaming

Responsible Gaming

Rush Street Gaming is committed to make responsible gaming a priority and takes this issue very seriously. While many are able to gamble responsibly, there is a small portion of the population who can develop a serious, sometimes uncontrollable gambling problem. This can affect persons of any age, income, gender or race at any time.

To protect them and others affected by their behavior, Rivers Casino established a set of policies and guidelines which deal with issues such as underage gambling, problem gambling, responsible marketing, and improper use or abuse of alcohol.

Rush Street Gaming employs a number or approaches to promote responsible gaming including:

  • Employee education and training programs
  • Self-exclusion policies
  • Detailed written procedures to identify and manage these issues
  • Use of outside experts
  • Customer and employee education and awareness
  • Self-restrictions for check cashing, credit and mail/promotional offers
  • Monitoring and measuring compliance with results of these programs

To voluntarily exclude from New York State gaming facilities, including casinos, horse racing, off-track betting, video lottery gaming and interactive fantasy sports activities in New York State pursuant to sections 4044.2, 4123.2, 4411.2 and 5117.6 and part 5326 of Title 9 of the Official Compilation of Codes, Rules and Regulations of the State of New York and New York Racing, Pari-Mutuel Wagering and Breeding Law section 1404(1)(d):

Please complete the form:

New York State Voluntary Self-Exclusion Form

The notarized form, with photograph as per instructions, should be mailed to:

Rivers Casino & Resort Schenectady
Security Department
1 Rush Street
Schenectady, New York 12305

Individuals may also self-exclude at licensed gaming facilities across the state. Please gamble responsibly.


New York State Problem Gambling Resource Centers