Event Center Policies
Frequently Asked Questions
Know before you go to your event at Rivers Casino & Resort Schenectady!
Ticket Information
How do I get my Tickets?
What is the refund policy? How do I request a refund?
Is there an age requirement to attend events at the Event Center?
Can I bring a camera to the Event Center?
Is merch available for purchase?
Where can I buy official Rivers Casino merch?
Will Food and Beverage be available for purchase?
What is your policy on re-entering the Event Center?
Alcohol serving and consumption
Code of Conduct
Solicitation/Handouts
Security
Prohibited Items